From data deluge to AI advantage: Securing systems, building resilience, elevating CX

Tim Brophy

Strategic Principal Solutions Architect

Elastic

Edna Engmann

Head Transformation Programmes

Fidelity Bank Ghana

Sharon Kimathi

Researcher

Finextra

Fragmented data isn't just slowing innovation — it's stopping banks from delivering the resilience, security, and experiences regulators and customers demand.

Brittle legacy systems and siloed data undermine reliability, holding back progress toward real-time, explainable AI. By unifying data, banks can strengthen compliance and build stakeholder confidence — while delivering financial insights and exceptional customer experiences.

Join industry experts from Finextra, Fidelity Bank, and Elastic to explore how modern data strategies can unlock AI's full potential and get real-world lessons from the front lines.

Highlights

• Overcome data fragmentation to train reliable AI models and act in real time.
• Develop explainable AI that supports compliance and strengthens regulatory confidence.
• Deliver secure, personalized experiences that build customer trust.
• Modernize critical infrastructure with observability tools that cut downtime and accelerate responses.
• Learn how leading banks use AI to reduce risk, drive efficiency, and win customer loyalty.

Additional resources

• [IDC Report] The rise of intelligent banking: Unifying fraud, security, and compliance in the era of AI
• Elastic for financial services