Elastic Cloud managed service features
Elastic Cloud gives you the flexibility to run where you want. Deploy our managed service on google Cloud, Microsoft Azure, or Amazon Web Services, and we'll handle the maintenance and upkeep for you.
Standard
Gold
Platinum
Enterprise
Platform Services
Monitoring & Diagnostics
AutoOps
Stack monitoring
Elastic Stack operations & management
Storage types
Data management
Stack management
Scalability & resiliency
Elastic Stack security
Alerting
Clients
Localized UI
Custom plugins
Search & Analysis
Full-text search
Analytics
Query languages
Machine learning
Data exploration for machine learning
Anomaly detection
Data frame analysis
Inference and model management
AIOps
Elastic Search
Content Management
Machine Learning / AI
Query and relevance
Native Integrations
Client Integrations
Clients
Security
Data Ingest & Transformation
Ingest products & features
Fleet
Data sources - For a full list of integrations available, check out our Integrations page.
Data transformation
Elastic Common Schema
Data Exploration & Visualization
Visualizations
Data exploration
Canvas
Share & collaborate
Content management
Elastic Observability
Elastic APM3
Elastic APM
APM language support
Stack integrations
Elastic Logs
Integrations
Elastic Metrics
Integrations
Elastic Synthetic Monitoring
Elastic Universal Profiling
Universal Profiling
Profiling language support
Elastic Security
Integrations
Elastic Maps
Elastic Maps Service5
Maps app
Elastic App Search
Elastic App Search
Operations
Analytics
Clients
Security & collaboration
Elastic Workplace Search
Unified organizational search experience
Operations
Clients
Content sources
User management & security
Support
High: 1 business day
Normal: 2 business days
High: 4 hours
Normal: 1 business day
High: 4 hours
Normal: 1 business day
Standard
Gold
Platinum
Enterprise
Platform Services
Monitoring & Diagnostics
AutoOps
Stack monitoring
Elastic Stack operations & management
Storage types
Data management
Stack management
Scalability & resiliency
Elastic Stack security
Alerting
Clients
Localized UI
Custom plugins
Search & Analysis
Full-text search
Analytics
Query languages
Machine learning
Data exploration for machine learning
Anomaly detection
Data frame analysis
Inference and model management
AIOps
Elastic Search
Content Management
Machine Learning / AI
Query and relevance
Native Integrations
Client Integrations
Clients
Security
Data Ingest & Transformation
Ingest products & features
Fleet
Data sources - For a full list of integrations available, check out our Integrations page.
Data transformation
Elastic Common Schema
Data Exploration & Visualization
Visualizations
Data exploration
Canvas
Share & collaborate
Content management
Elastic Observability
Elastic APM3
Elastic APM
APM language support
Stack integrations
Elastic Logs
Integrations
Elastic Metrics
Integrations
Elastic Synthetic Monitoring
Elastic Universal Profiling
Universal Profiling
Profiling language support
Elastic Security
Integrations
Elastic Maps
Elastic Maps Service5
Maps app
Elastic App Search
Elastic App Search
Operations
Analytics
Clients
Security & collaboration
Elastic Workplace Search
Unified organizational search experience
Operations
Clients
Content sources
User management & security
Support
High: 1 business day
Normal: 2 business days
High: 4 hours
Normal: 1 business day
High: 4 hours
Normal: 1 business day
2 Elastic Cloud subscriptions on AWS GovCloud (US) are only available annually at this time (not monthly).
3 Elastic APM is not supported on Elastic Cloud Standard when purchased through the AWS Marketplace.
4 Refer to the Alerting section (Kibana Alerts and Kibana Actions items) for further details. Alerting rules based on anomaly detection or SLOs are only available on Platinum and Enterprise tiers.
5 Elastic Maps Service - Terms of Service
6 There are two options for OpenTelemetry intake: native support of the OpenTelemetry protocol directly into APM Server (experimental), and the Elastic exporter on the OpenTelemetry collector, which is the recommended approach. If you choose the latter, note that Elastic Cloud does not host the Elastic exporter on the OpenTelemetry collector exporter, refer to documentation to set one up adjacent to your applications.
7 Elastic Certified Professionals can be added as additional Support contacts on paid subscriptions at no additional charge.
8 Access to administering Kibana subfeature privileges start at the Gold tier and are available on a per-feature basis matching the feature’s subscriptions tier.
9 Elastic GeoIP Database Service Agreement
10 Re-distributing the Windows release of Packetbeat and the Network Packet Capture agent integration for Windows hosts requires an additional license to npcap, a Windows packet sniffing library, that may be obtained from nmap.org.
11 Advanced cluster rebalancing is based on observed data stream write loads described in cluster-level shard allocation.
12 Access to the synthetic monitoring managed testing infrastructure is limited to Elastic Cloud users only or users consuming Elastic Cloud through a CSP marketplace. Test runs executed on the managed testing infrastructure incur an additional cost.
The list above reflects the features available in the latest version of the Elastic Stack. Any features or functions of services or products referenced on this page or other pages, or in any presentations, press releases or public statements, which are not currently available or not currently available as a GA release, may not be delivered on time or at all. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. Customers who purchase our products and services should make the purchase decisions based upon services and product features and functions that are currently available.