Financial services
AI in financial services. Accelerated.
Buzzwords don't solve problems. Elastic does. From hyper-personalized customer experiences to AI-powered insights for employees, generative AI presents an opportunity for financial services organizations. See how you can put it to work and where to start.

Intelligent banking in the AI age
Financial institutions are facing escalating threats — from GenAI-enhanced fraud to complex compliance demands — while still needing to preserve customer trust. Learn how to shift from digital to intelligent banking by unifying real-time analytics across fraud, security, compliance, and IT operations.

Turning data into your strategic advantage
Learn how financial services leaders unlock real-time insights to protect against fraud, build customer trust, and accelerate innovation — at speed and scale.
Customer spotlight

PSCU realized $35 million in fraud prevention savings in less than 18 months. Mean time to knowledge decreased by more than 99%.
Customer spotlight

Fueling digital transformation, multiple development teams can work together more efficiently by drawing on a single source of truth.
Customer Spotlight

Empowering developers, J.P. Morgan and Elastic are ensuring the future of payments is fast, efficient, and easy.
Financial services FAQ
The main applications of AI in financial services include fraud detection, risk management, personalized customer experiences, regulatory compliance, and operational efficiency. From anomaly detection and behavioral analytics to LLM monitoring and document processing, Elastic leverages AI in financial services to accelerate decision-making and reduce risk.
By focusing on a solid data foundation, Elastic helps financial institutions maximize the value of AI. With retrieval augmented generation (RAG), vector search, and Elastic’s Better Binary Quantization (BBQ), organizations can improve AI efficiency and better outcomes in risk analysis, fraud detection, and compliance. Elastic also enables agentic AI workflows, where autonomous agents interpret real-time data and perform multi-step tasks without manual intervention.
The benefits of AI in financial services include enabling faster, more confident decisions, reduced operational costs through tool consolidation, stronger compliance with automated reporting, and improved customer retention through personalized, responsive services.
Your strongest defense against fraud is your data. Elastic powers fraud detection by processing and analyzing vast volumes of information, helping institutions eliminate blind spots as they scale. This strengthens protection across partners, clients, and systems — and remains reliable as new threats emerge.
Artificial intelligence in financial services can be deployed to meet strict regulatory compliance standards. Elastic supports explainable AI, immutable logs, and role-based access controls to help organizations comply with GDPR, PCI DSS, SOX, and other requirements — ensuring that AI adoption in financial services is transparent and audit-ready.
AI adoption in financial services is often slowed by siloed systems, legacy infrastructure, model governance requirements, and the cost of scaling AI for finance industry workloads. Elastic’s open, AI-native platform overcomes these challenges by unifying data sources and enabling cost-efficient AI and automation.
Elastic enables financial institutions to manage large-scale data by unifying fragmented systems and supporting real-time AI-driven insights. With technologies like vector search, retrieval augmented generation (RAG), and Better Binary Quantization (BBQ), Elastic optimizes data processing for speed and cost-efficiency. This allows AI models to reliably analyze vast amounts of structured and unstructured data, enhance customer interactions, and improve overall performance.
Generative AI in financial services enhances customer experience through personalized recommendations, conversational self-service, and real-time query resolution. The Elasticsearch Platform uses AI and automation in financial services to quickly connect customers with the right financial products and information.
Machine learning in the financial industry supports predictive credit scoring, portfolio optimization, and liquidity risk forecasting. The Elasticsearch Platform enables financial institutions to run simulations, detect emerging risks, and proactively respond to market changes.
Elastic stands out from other AI solutions for financial services with its open source, AI-native search platform. Integrated generative AI, anomaly detection, and vector search — without vendor lock-in. This makes it ideal for both traditional AI in use cases and modern generative AI applications.
AI in the financial industry benefits retail banks, investment firms, insurance companies, and fintechs. From fraud prevention and compliance to generative AI use cases like document summarization and client reporting, these organizations achieve greater efficiency and stronger customer engagement.
Financial services should prepare for expanded use of generative AI, AI-driven regulatory reporting, hyper-personalized banking experiences, and autonomous decision-making systems that blend AI in finance with human oversight.



