Generation Chatbot
Ninety-Three Percent Of Gen Zers Use AI At Work — And It's Giving Them A Huge Advantage
If you can't beat 'em, join 'em: How Gen Z is using AI to get ahead at work.
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The Lede
A growing Gen Z workforce has embraced AI to free up their time, improve their work-life balance, and, ideally, make their jobs more meaningful by automating drudgeries. The share of Gen Zers in the US workforce recently surpassed that of baby boomers, and Gen Zers are expected to account for more than a quarter of the global workforce this year. Their transformation into a chatbot generation could have a seismic effect on the workplace.
Key Details
- When Google last year surveyed more than 1,000 knowledge workers in their 20s and 30s, 93% of those who identified as Gen Zers said they were using two or more AI tools a week.
- This is the generation that "grew up seamlessly intertwined with technology," Deborah Golden, Deloitte's US chief innovation officer, says.
- Amid anxiety about AI taking away jobs, young people are skilling up to stay hirable. But some experts are worried that operating on AI autopilot could come back to bite Gen Z in the long run.
